Please note the following details in the FAQ: purchasing steroids or sarms powder, packaging, shipping, payment, and after-sales information.

FAQs

How do I Place an order?

Here are the steps for placing an order:

1. Please inform us of the raw steroids or sarms powders you need, along with the quantity of each product.
2. We will promptly provide you with the best price, including shipping costs.
3. Once you approve the price, you can provide us with your detailed shipping address and select a payment method (we accept Bitcoin, bank transfer, and WU) to complete the payment.
4. Your parcel will be packed and dispatched within 12 to 48 hours after we receive your payment.
5. You will receive a tracking number as soon as the parcel is sent out.
6. Your parcel should arrive within about 10 to 15 days after the tracking number is provided.

What offers do you have for your customers?

For the first order, customers receive a 10% discount, but not free shipping. For subsequent orders over $500, free shipping is provided. We ensure that you receive the appropriate discount based on the size of your order, and our prices are guaranteed to satisfy you.

We guarantee quality through our independent laboratory and quality control department. All of our steroid powders or Sarms powders undergo strict quality control, including analysis and monitoring by HPLC, GC, UV spectrophotometer, and they meet USP, EP or other specific standards before being sold.

What’s your packaging like?

We ensure that all packages are carefully wrapped and packaged in a discreet manner to protect the contents during shipping. Our organization’s name or any details hinting at the contents are never listed on the package label or list of contents. We also regularly adjust our packaging methods to maximize successful delivery.

Can you ship in bulk or large quantities?

Yes, we can accommodate larger orders. When fulfilling bulk orders, we split your order into multiple smaller separate shipments to avoid attracting the attention of customs officials. Each separate parcel, regardless of the overall size of the order, is treated with the same level of discretion and packing as a smaller order. Additionally, we only quote a single handling and postage fee for your entire order, no matter the size.

What courier do you use to send my parcel?

We choose the safest courier based on the latest customs data to ensure the safe delivery of your parcel. Thus, the courier may change from time to time.

Do you ship to PO boxes or parcel lockers address?

Yes.

Is a signature required upon arrival?

If you use a PO BOX or parcel locker address, you can avoid signing for the parcel. However, if you use a home or company address, you will need to sign for it as we ship via registered mail. When you sign for the parcel, it means it has passed through customs, so we assure you it is safe.

How much is shipping?

The shipping cost for a parcel weighing under 500g is $50, for 500g to 1kg is $60, and other weights are available upon request.

How do I track the status of my parcel?

Once the parcel has been dispatched, you will receive a tracking code from us, which you can check on the website www.17track.net. Alternatively, you can ask us to check the details for you. It usually takes one to two working days to check the online information.

When can I expect to receive my order?

Shipping times vary but typically range from 10-15 days for all USA states. During holiday periods, there may be some delays. You can track your order using the tracking code provided, which should be available within 48 hours after payment is received. For the UK or Europe, shipping typically takes about 15 days, and for Australia, it’s around 12 days.

Why does the tracking website show that my order hasn’t moved for 10 days?

If your tracking information indicates that your order has not moved for 10 days, it could be due to customs clearance. This should not necessarily be a cause for concern. However, if your tracking number shows no movement for 14 days, please contact us immediately so we can investigate. You can also reach out to your local EMS office or USPS branch with the tracking number for further assistance.

What should I do if Shipping Label Created is still shown next to my order?

If your order still shows “Shipping Label Created”, please note that the postal service needs to pick up the package from our warehouse after it has been prepared and packaged. It may take 1-2 business days before the courier picks up the package, depending on the time and day.

Is it possible for there to be shipping delays?

Yes, it is possible. The estimated delivery times are based on our data and past experiences, but they can be influenced by external factors beyond our control such as postal service efficiency, customs clearance, and international shipping routes.

Typically, 80-85% of airmail shipments arrive within 10 business days, and 15-20% arrive within 10 to 15 business days. This discrepancy is a result of the reliability of services provided by other postal carriers.

What should I do if I do not receive a response from you?

Please keep in mind that we may be delayed in responding to emails on Sundays. Also, remember to check your spam or junk mail folder, as sometimes emails may end up there.

What are the chances that customs will seize my package?

It’s highly unlikely due to our discreet packing approach. Our success rate in delivering products to customers in the US, Europe, Australia, Canada, and other regions is an exceptional 99%.

Furthermore, we offer a free replacement policy, ensuring that we will make a new delivery for you at no extra cost.

Upon receiving the official notification of seizure from the post office or customs, simply email us, and we will re-deliver the package within 3 business days.

Do you reship if my parcel is seized?

Absolutely, we are happy to reship your parcel if it is seized or fails to arrive.